1. Application – Individuals only
- How ShipServ handles information on individuals,
- How ShipServ communicates with individuals, and
- The rights of individuals in respect to such information and communications.
It does not relate to information about companies held and processed by ShipServ.
- “ShipServ” are to ShipServ Ltd, registered in England and Wales number 0398217, of Building 3, Chiswick Park, 566 Chiswick High Road, London W4 5YA, United Kingdom and any of its associated companies.
- “the Website” are to www.shipserv.com and any other website owned or operated by ShipServ.
3. Information collected and how
The information ShipServ collects may include
a. Any information and personal details you provide ShipServ with through forms on the Website and ShipServ’s email, such as your name, address, telephone number, job title etc.
b. Your preferences and use of email updates, as recorded by emails that ShipServ sends you (if you elect to receive email updates on ShipServ products and offers).
c. Your IP Address, a string of numbers unique to your computer that is recorded by ShipServ’s web server when you request any page or component of the Website. This information may be used to monitor your usage of the Website.
d. Your usage of webpages on ShipServ.
5. Use of your information
a. Any personal information ShipServ collects from the Website will be used in accordance with the UK Data Protection Act 1998 and other applicable laws.
b. The details ShipServ collects will be used to deal with you and your company, including making sales to you or your company, making contracts with you or your company, processing such contracts, and providing after sales service (ShipServ may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).
d. In certain cases ShipServ may use your email address to send you information on ShipServ’s products and services. If so you will be offered the option to opt out of receiving such e-mails.
e. ShipServ may need to pass the information it collects to other companies for administrative purposes. ShipServ may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing ShipServ’s e-mails. Third parties are not allowed to use your personal information for their own purposes. For these purposes your details may be transferred outside the European Economic Area (EEA) and you consent to such transfer by using the Website.
f. ShipServ will not rent, sell or pass on your information to any other company, unless requested by You.
g. ShipServ uses certain types of information to enhance the experience for other users, unless you change your settings for this purpose.
i. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation with an entity outside the EEA. Such information will not be transferred out of the EEA for any other purpose.
6. Other Websites
7. Changes to this policy
566 Chiswick High Road
London W4 5YA
T +44 20 3051 0250