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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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Available as part of a Membership, SmartSupplier is an advanced Outlook-style order management tool which enables you to prioritise and manage your transactions more efficiently to quote quicker and increase your win rate.

It helps you to better automate the fulfilling of orders and gives you better visibility and control of your client orders and is the perfect step for existing StartSuppliers who are receiving a large number of transactions on ShipServ.

SmartSupplier now also includes the lost RFQ feature that allows you to see the instant a RFQ has been awarded to an alternative supplier, saving you time.


  • An Outlook-style inbox
  • Receive new RFQ notifications
  • Copy/paste (or import/export) function
  • Manage RFQs, quotations, purchase orders, confirmations and e-invoices
  • Forward RFQs to sub-suppliers and apply mark ups
  • Lost RFQ feature
  • Archive all transactions
  • Unlimited license


Operational efficiency – saves you time to quote quicker

  • Organise transactions allowing sorting, grouping and filtering by various criteria grouping by customer, vessel name or combination of sorting by date, vessel name, customer, subject, etc.
  • Filter by status of RFQ, quotes and POs
  • Easy display of historic RFQs and quotes
  • Easy access to accounts that need to be prioritised based on sales order document status
  • Variance checker between RFQs & quotes
  • Simultaneously manage/process RFQs with single or multiple line items


Call our Sales hotline on +44 1395 888 998
or email

Membership overview


Has unlimited license – can be installed on several computers and have multiple users.


  • Has unlimited license and can be installed on several computers and have multiple users
  • Allows sharing of draft documents
  • Improves workflow for larger or geographically dispersed organisations


Testimonial: “ ShipServ helps us better manage our orders, letting us focus our resources on serving our customers.” Hans Henrik Jensen, General Manager, Global Spare Parts, Aalborg Industries

Download a pdf of our Order Management datasheet