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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager
    Utkilen

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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ShipServ Privacy Policy (2002 Version)

NOTE: If you are purchasing any ShipServ product and do not have a copy of this Privacy Policy, you should print this off.

NOTE: This Privacy Policy recognises that its Users’ information is sensitive and that in certain circumstances the publication of even aggregated data could be detrimental, e.g. where a product is only available from a few suppliers. Therefore ShipServ is prohibited from such use – see Clause 3e.

1. Your Information

1. Your Information, being the information that you use or generate in the use of the Services (as defined in Clause 1b of the ShipServ General Terms & Conditions), is your property.

2. You grant ShipServ a non-exclusive, perpetual, irrevocable, royalty free worldwide licence for its use as set out in this Privacy Policy.

2. Confidential Information

1. “Confidential Information” means any business and technical information including any software provided by either party for the purposes of this Agreement, other than the information referred to Clause 3 of this Privacy Policy.

2. Confidential Information will not be, or will cease to be, confidential if is, or becomes, generally known or publicly available through no act or failure to act on the part of the receiving party.

3. Neither you nor ShipServ will disclose each other’s Confidential Information to other Users or third parties except to the extent necessary to carry out the Services, but this shall not preclude ShipServ building reporting tools enabling one User to analyse the information regarding his business with another User.

3. Disclosable Information

ShipServ may disclose:

1. to other Users your name, address, email address or other contact information;

2. your name, logo and hypertext links to your website on its website and similar marketing materials, but shall not use them in any advertising without your prior permission;

3. any information which ShipServ believes in good faith to be necessary for the proper operation of the Services;

4. any information where it is legally obliged to do so by any government authority or regulatory body or where it is necessary to identify, contact or bring legal action against someone who may be violating this Agreement or may be causing injury to or interference (either intentionally or unintentionally) with the rights or property of ShipServ, other Users or any third party;

5. aggregated information on Users and their use of the Services, for statistical, marketing or promotional purposes provided that

1. this shall not include any information about any individual User’s pricing or products; or
2. no individual User or his products can be identified from such information; or
3. the publication of such information shall not damage the interests of any individual User.

4. Changes to the Policy

1. ShipServ will consult the Users about any proposed changes to this Policy 60 days before the changes are due to come into force

2. It will publish the final version of the changes 30 days before they are due to come into force.

3. The Users and ShipServ will be bound by this Policy and any changes.