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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager
    Utkilen

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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12 March 2014

Attachment feature added to SmartSupplier

New functionality allows suppliers to send attachments with quotes and purchase order confirmations

ShipServ is delighted to announce that from this week, all SmartSuppliers will be able to upload attachments such as technical product information and diagrams within their SmartSupplier system.

Suppliers will also be able to add attachments such as Terms and Conditions to all purchase order confirmations they send to shipowners or shipmanagers.

This new feature means that suppliers no longer have to send attachments via email and helps  save valuable time in the quoting process.

Shipowners and managers using ShipServ TradeNet will be able to view the attachments via several interfaces such as Transaction Monitor, email notification, Variance Report, their eSSM dashboard and the QuoteSelect feature.

This is the second feature aimed at improving quote response times added  to SmartSupplier in recent months and follows the Lost RFQ notification that allows suppliers to only concentrate on quotes they have a chance of winning.

SmartSupplier is a core part of the ShipServ Membership package for Suppliers – click here to find out more.