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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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19 December 2013

ShipServ Maritimes, December 2013




December  2013

Season’s Greetings

ShipServ wishes all our clients across the globe Season’s Greetings and a happy New Year.


New improvements for SmartSupplier

Over recent months we have made two major improvements to the SmartSupplier solution making it easy to see when RFQs have been awarded to a different supplier and enabling suppliers to reduce the number of irrelevant RFQs in their inbox.


Save time chasing lost RFQs

With the new Lost RFQ feature ShipServ SmartSuppliers can now instantly see in their RFQ inbox when the order has been awarded to a different supplier.

This means a supplier no longer has to  chase RFQs that have already been closed.

The Lost RFQ feature also provides insight into which RFQs are typically awarded to alternative suppliers and which are the most common types of RFQ that are typically lost.

To access this feature suppliers need to use the latest version of SmartSupplier – V.1.7.2.

Reduce number of irrelevant RFQs

Every time a supplier declines an RFQ in SmartSupplier they will be asked to select a reason for this decline such as they do not supply the product or do not deliver to the requested port. This information will be used to reduce irrelevant RFQs and ensure that only high-quality RFQs are received.

For more info or if you have a question about both of these new features contact

The SmartSupplier solution is now part of the ShipServ Membership package – see the article below for more information about ShipServ Membership.

New buyers using ShipServ TradeNet

In the last few months, US-based APL Maritime, Horizon Lines and Tote Services, Norwegian Offshore owner Eidesvik, Cypriot shipmanager Intership, MOL LNG and Singapore-based tanker operator AET have all started trading on ShipServ TradeNet.

There are now close to 200 shipowners and managers operating over 8,000 vessels using ShipServ TradeNet.

For a full list of buyers using ShipServ TradeNet click here.

Featured Supplier: Alliance Supply Management


As one of the first ship supply companies to sign up with ShipServ at the beginning of the last decade, the Wilwel Group, consisting of The Williams & Wells Company & Alliance Supply Management, has always been an innovator and leader in the field.

Its Houston subsidiary Alliance Supply Management  has been targeting the offshore market since 2000 but the operation outgrew its current premises and moved to  new facilities in the area in 2011.

Read the full article here

Top brand searches on ShipServ Pages

What are buyers searching for?

The graphic above shows the top brand searches on Shipserv Pages over the last 12 months.

It’s no surprise to see that Engine manufacturers dominate the list with five of the top ten brand searches, Marine Electronics also figures with JRC and Furuno the leading brands. Unitor and electrical components manufacturer Merlin Gerin make up the Top Ten.

There were over 3 million product, brand and category searches on ShipServ Pages over the last 12 months by many of the world’s leading shipowners, managers and shipyards.

In the next issue of MariTimes we look at Top Ten Category searches.

ShipServ Membership 3-for-1 Package

Earlier this year ShipServ put all its core supplier products into one package now known as the ShipServ Membership package. By becoming a Member of ShipServ you will:

  • increase your awareness in front of maritime buyers
  • generate more new leads for your business
  • process and manage your orders more efficiently and quickly

The membership package also includes the Supplier Insight Report allowing you to measure instantly the performance of your ShipServ Membership. .

In addition, Membership gives you superior presence on ShipServ Pages, the largest marine search engine, with 3 million visits every year.

Click here to read more about ShipServ Membership

Read more about the Supplier Insight Report and how to measure your investment here


ShipServ awards innovation in maritime journalism

In a month when the shipping industry’s bible, Lloyd’s List, is due to go digital-only, it is fair to say that many things have changed in the world of maritime journalism in the last fifty years, but the pursuit for excellence amongst journalists very much remains.

Earlier this week, the Seahorse club, a networking group for maritime PR, marketers and journalists in the shipping and transport industries celebrated its 50th anniversary at its annual maritime journalism awards and ShipServ was delighted to be a sponsor of the inaugural Social Media Journalist of the year award.

Read more here

Over 150 journalists, maritime PRs and marketers attended the event at the Loose Cannon in London.