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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager
    Utkilen

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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21 May 2012

ShipServ Explained: What is TradeRank?

TradeRank was purposefully devised  to indicate a supplier’s popularity in the market.

It is based upon their activity on ShipServ TradeNet, online customer reviews & ratings and agent authorizations verified by the brand owner. A high TradeRank indicates that the supplier is known and trusted by the ShipServ TradeNet buyer community.

Trading Performance

A strong track record of trading indicates a supplier is being trusted by the community with many repeat orders. Trading Performance is not just about number of orders – it’s a complex calculation even including a supplier’s quote-to-order ratio.

Reviews

Every supplier trading on TradeNet can share customer ratings & reviews on Pages. Positive reviews give a boost to TradeRank. On completion of an order on ShipServ TradeNet, buyers can use Pages to rate a supplier (from 1 to 5 stars), on the basis of delivered as described, on time and customer service. They can also leave fuller reviews and further comments. Together, ratings & reviews are a a powerful tool to inform you about a supplier’s capabilities.

Verification System

The ShipServ Verification System gives you the peace of mind that a supplier’s authorized status is valid. That’s because brand owners (such as manufacturers or industry associations) approve all authorization statuses, ensuring that those claiming authorized status are accurately representing themselves. Verified suppliers also get a boost to their TradeRank.

 

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