21 May 2012
It is based upon their activity on ShipServ TradeNet, online customer reviews & ratings and agent authorizations verified by the brand owner. A high TradeRank indicates that the supplier is known and trusted by the ShipServ TradeNet buyer community.
A strong track record of trading indicates a supplier is being trusted by the community with many repeat orders. Trading Performance is not just about number of orders – it’s a complex calculation even including a supplier’s quote-to-order ratio.
Every supplier trading on TradeNet can share customer ratings & reviews on Pages. Positive reviews give a boost to TradeRank. On completion of an order on ShipServ TradeNet, buyers can use Pages to rate a supplier (from 1 to 5 stars), on the basis of delivered as described, on time and customer service. They can also leave fuller reviews and further comments. Together, ratings & reviews are a a powerful tool to inform you about a supplier’s capabilities.
The ShipServ Verification System gives you the peace of mind that a supplier’s authorized status is valid. That’s because brand owners (such as manufacturers or industry associations) approve all authorization statuses, ensuring that those claiming authorized status are accurately representing themselves. Verified suppliers also get a boost to their TradeRank.