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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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15 December 2011

Connect Issue 2

Download the PDF

New suppliers sign up for e-invoicing

SEVEN major ship suppliers including leading ship chandler Hanseatic Marine Services have recently signed up to use e-invoicing services through the ShipServ TradeNet platform.

Over the last few months, thousands of invoices have been successfully transferred through the platform using an MTML translation service, with many more suppliers set to come on stream over the next few months.

Read more about e-invoicing here.

SmartShipping/Connect 11 – a resounding success
Our Connect 11 annual user event was held on the first day of the SmartShipping conference, which was co-hosted with TradeWinds in Singapore in October.
A record attendance of over 173 people from across the globe attended the event across two days and we were happy to see a number of business cards exchanging hands, particularly at our dinner on Monday night that was held at the fabulous surroundings of the Asian Civilizations Museum.

Click here to read more about SmartShipping

Supplier Analysis Report upgraded

As we are now entering the festive season, all of us here at ShipServ product development would like to unveil two gifts of our own to our buyer community to improve your user experience and add further value to your TradeNet service.

Find out more about our Supplier Analysis Report

Using IMPA codes in ShipServ Pages

Our last Connect covered our alliance with the International Maritime Purchasing Association (IMPA) to simplify and speed up product sourcing through our online supplier directory ShipServ Pages. We are pleased to say the IMPA product codes are now  live and displayed automatically to purchasing managers using ShipServ Pages to source suppliers.

To read more about IMPA codes

‘Internet Use Survey’ results

Our annual survey looks at the use of the internet and e-commerce in the shipping industry with the aim of building an understanding of how trends in business-to-business e-commerce are impacting the maritime sector.

View our Internet Use Survey results here

Keppel streamlines procurement process

Operating three yards in Singapore, Keppel Shipyard is the industry’s trusted partner for ship repair and refurbishment, and it provides such services to an average of 400 vessels in a year.

In the first of our Buyer Profiles, Connect speaks to the world’s largest ship repairer on working with ShipServ and using e-commerc.

Read about Keppel Shipyard and how they use e-commerce

Under the Spotlight: Donna Chan, VP, Client Relations, Asia Pacific

ANYONE who knows Donna, knows that by her very nature, she has a natural maternal presence that applies equally to both colleagues and clients and means that when a job needs doing she will ensure it gets done.
Read more about Client Relations – Asia-Pacific here

Working in partnership

SINCE our launch, we have made a major commitment to enabling better communication between existing computer systems/ maritime purchasing systems and our trading network.

Read more about our marine software partners

Big welcome to our new clients

New buyer clients that have started trading on the TradeNet platform since September include prestigious US cruise operator Crystal Cruises and Windstar Cruises, Sea Star Lines, the sister company of Totem Trailer Express and London-based Greek operator John Samonas.

We have also launched brand zones from leading engine manufacturer MAN B&W, leading ship supplier Hanseatic Marine Services and compressor manufacturer JP Sauer & Sohn

Contact Us

If you have any questions about the issues covered in this newsletter, please do not hesitate to contact your appropriate Client Relations Manager or our Customer Support Centre on the numbers below.


Phone: AsiaPacific +852 2501 9210, Americas +1 732 738 6500, Europe +45 33 32 31 20

We welcome suggestions for the next ShipServ Connect so if there are any topics you would like to see covered please email us at