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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager
    Utkilen

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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30 September 2011

Welcome to our new buyer newsletter

Mikael Weis
Senior VP Client Relations

It gives me great pleasure to bring you this first edition of our Client Newsletter aimed specifically at our global base of ship owner, ship management and ship yard clients, otherwise known as the community of ShipServ buyers.

Over the last ten years, our buyer base has grown considerably in size and this has been matched by the vast expansion of our Client Relations department from a small team of a couple of people based in Copenhagen to a team of more than 20 people across the world.

The purpose of this newsletter is to provide you with the most up-to-date information about the latest ShipServ product developments, partner integration news and allow our clients insight into the personalities and responsibilities of our Client Relations team, that of course starts with our Customer Service Centre in Manila.

We also aim to inform you of all developments on ShipServ Pages that will improve your sourcing process.

I would like to thank you all, for your continued use of ShipServ Tradenet as I know many of you have been with us since the very early days of ShipServ.

In the last few years, the shipping markets have been undergoing a vast amount of change, and this can be equally applied to the maritime e-commerce landscape and through it all we have learnt some valuable lessons on how we can optimise our services so that clients get the most out of our trading platform.

We hope to convey these tricks and tips to you in this and forthcoming editions of our newsletter.

We will also be showcasing our product developments at our user conference next month which is part of SmartShipping, so please come along.
Lastly, I would like to thank all my team in helping me to compile this newsletter and would urge you to contact us at connect@shipserv.com if you have any suggestions for future editions or if there are any issues you would like covered in further detail.

Back to Connect issue 1

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