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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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30 September 2011

E-invoicing and attachments go live

Don StaffinDon Staffin
VP, Product Management

IT has been a busy few months for the ShipServ Product Development team over the summer and we are delighted to announce some latest enhancements and features to the TradeNet platform that we think will benefit all our purchasing managers in their daily use of the system.

One of the most common queries we have received is the ability to add attachments and I am delighted to say that we have now implemented this capability across TradeNet.

This means that documents can be attached to both RFQ’s and Purchase Orders and sent straight to suppliers and alleviates the need to send such documents via separate emails, where they can be misplaced.

Multiple formats of files can be sent so photos, spreadsheets, word processing documents, etc. Up to 10 files can be attached to a single transaction adding up to a maximum of 3 MB.

The capability is generic, so any system can utilise this new feature if it can generate the correct export.

At the moment, the following systems are either live or scheduled for roll-out:
• SpecTec AMOS Business Suite
• ShipNet SNAPS
• GL Ship Manager
• ShipLink/WebBuyer

Although the export itself is generic, each partner system handles attachments slightly differently, so we suggest that you follow the correct procedures when attaching files to a document.

ShipServ has prepared documentation which will provide some guidance, but the instruction manual for the partner system should provide detailed information on this topic.

If your system does not appear on the above list, or if you are a software provider that would like to add this capability, please contact your ShipServ Client Relations Manager who will direct the request to the appropriate person.

Alongside attachment handling our other big project over the last year has been launching an e-invoicing capability.

This new addition allows any supplier who can submit an electronic invoice to send to any buyer who can receive one.

TradeNet uses the MTML standard for invoices, but where parties have different formats, ShipServ provides a translation service so that differing standards is not a problem.

Over the last year, thousands of invoices have been successfully transferred, and we expect this program to expand significantly over the coming months and year.

We are also working with our software partners whose systems contain invoice matching or vouchering so that in the near future e-invoicing will be as easy to plug-and-play as order management.

Our next big project is the roll-out of a new KPI reporting structure and replacing the format with a new on-demand feature.

This means that purchasing managers will no longer have to wait to receive this report in an email as be able to run it at any time.

This new development will also include a revamped Supplier Analysis Report containing the following features:
• Expanded RFQ, PO and Quote analysis with the ability to customize decision cutoff dates.
• “As Of” capability. Users will be able to reproduce what the report looked like on a certain date in the past based only on the information that was known at the time.

If you have any questions about any of the product developments I have covered please do not hesitate to contact your Client Relations Manager.

Back to Connect issue 1

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