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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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7 September 2010

Prestige signing keeps ShipServ at the leading edge of cruise market

Operator of Oceania and Regent Seven Seas brands chooses ShipServ to streamline purchasing on expanding fleet of premium and luxury cruiseships.

London, UK, 7 September 2010 ShipServ, today announced the signing of Prestige Cruise Holdings to its marine & offshore e-commerce trading platform, ShipServ TradeNet.

Prestige, which operates the upper premium and luxury Oceania and Regent Seven Seas brands, will use TradeNet to purchase spares and supplies for its current fleet of six ships and two newbuildings to be delivered in 2011 and 2012.

“Cruise operators have been amongst the most active users of TradeNet and we are delighted to welcome Prestige Cruise Holdings to our community,” commented Paul Ostergaard, Founder and CEO, ShipServ. “The cruise industry has some unique conditions that ShipServ can address directly: the need for a fast and comprehensive service with global scope. TradeNet provides that while also cutting the costs and time of doing business between established trading partners.”

Prestige Cruise Holdings went live on TradeNet in July 2010, after John Gustafsson was recruited as Director of Technical Purchasing. Among Mr Gustafsson’s priorities was to improve control and operation of purchasing for the Prestige fleet, while working to a tight budget.

“Our ships are constantly moving targets so it’s crucial that we can generate purchase orders at the right time to get the supplies to port on schedule,” he explained. “The first improvement for us was that, instead of dozens of clicks to create and email a PO to a number of suppliers, ShipServ enables us to reach several in one go. It’s a tremendous time saving to have all your suppliers all in one place.”

ShipServ estimates that a large cruiseship can generate up to eight times more purchase orders per year than a standard cargo ship – equivalent to a small fleet from a single vessel. The volume and urgency of the turnaround requirements for spares and consumables means that manpower is at a premium and cost constraints are similar to any company trading in today’s market.

Given the pressure on performance requirement, Prestige needed a short IT implementation, with minimal disruption and a smooth migration onto TradeNet. Mr Gustafsson says he had calculated a two to three week lead-time but in the event, his purchase agents were happily using TradeNet by the afternoon of the first day.

“The feedback and support from ShipServ was excellent. We expected a tough learning curve but we were up and running the same day. We expect to be able to manage our new tonnage without adding to headcount. In fact we expect to assign a purchase agent to do follow ups and tracking. What ShipServ is doing is freeing up time,” he added.

Prestige Cruise Holdings joins a global ShipServ community of over 150 shipowners, managers, shipyards and drilling contractors trading with 35,000 suppliers to service 5,000 ships. Cruise industry customers include Princess Cruises, Holland America Line and Seabourn Cruise Line.


About Prestige Cruise Holdings
Miami-based Prestige Cruise Holdings was formed in 2007 to manage assets in Apollo Management’s cruise investment portfolio and is the market leader in the Upper Premium and Luxury segments of the cruise industry. The Oceania Cruises and Regent Seven Seas Cruises brand currently operate around 4,000 berths, a number the company expects will grow to 6,500 berths by mid-2012.

About ShipServ
ShipServ helps marine and offshore buyers to find the best suppliers easily, trade efficiently and build trusted relationships.

Our products and services bring buyers and suppliers together online, in print, on ship and in person. We offer the largest online trading platform, the most used supplier search engine, the leading ordering guide and the first online ad network.

The high volumes of sourcing, trading and search data our community shares every day helps us deliver better results and more accurate information to both buyers and suppliers. No one facilitates the intelligent, trustworthy matching of demand and supply better than ShipServ. For more information visit

Copyright © 2010 ShipServ Limited. All other trademarks are property of their respective owners.

Media enquiries – Neville Smith: +44 7909 960 182