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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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29 April 2009

Newsletter April 2009 – Buyer Edition

Overcoming the Hurdles
Our CEO & Founder, Paul Ostergaard, has experienced virtually all the hurdles that typically stand in the way of e-commerce success. In fact, he has spotted the same hurdles coming up time and time again. (In some cases, these hurdles are even given as excuses for not adopting e-commerce in the first place.) So at the CMA Shipping 2009 Conference last month (and with a small injection of humour) Paul presented his five favorites and showed how they should no longer be an issue. Watch a video of his speech.

StatsWatch #2: Ramping up suppliers
Following the article introducing the ShipServ Key Performance Indicator (KPI) dashboard in our last newsletter, in this edition we look in more detail at the ‘e-enablement’ KPI. Read our article on this important metric and how you can improve it.

Looking to sell excess inventory?
The ShipServ Inventory Exchange (SIX) is a new service designed to help ship managers turn their excess or after sales inventory into hard cash. We’re currently looking for shipping companies looking to sell their excess inventory. Click here to read more.

Don’t cut out meals, cut out inefficiencies
Danish officers believe that shipping companies are cutting expenses so much at the moment that it makes the sailors’ life a misery. This is a typical response to tough times – cut out what you know and can put a saving on. Unfortunately though for many shipping companies there’s a whole host of other costs they just don’t know they incur. Read our article on the subject.

The Newsletter with a Name!
Many thanks to everyone who entered our newsletter naming competition. In the end we had over 150 entries! To see all the entries and the winner, please view this short video. We’ll use the winning name in our next edition!

New Suppliers on
Another 100 marine suppliers and ships chandlers have registered on TradeNet in the last eight weeks alone, including new SmartSuppliers such as Abdul Gafoor Niazdin Air Cond. Co., Aqua Clean, Commercial Sewing (WA) Pty Ltd., Danish Crane Building A/S, De Ruiter Staalkabel, Internaftiki A.e.b.e.,Jo Safety Sign, Lars Knutsen & Clode Ltd., Liebherr HK Ltd., MPE Cathodic AS, Scanjet Tankcleaning, Shanghai Greatsun Maritime Services and SMEC Automation FZE . To see the latest list of maritime suppliers and ships chandlers visit our community page.

News & Events Roundup

Major Korean Maritime Supplier commits to a profitable future with ShipServ

Bosung Engineering expects customer service benefits through freeing up 150 man hours a month by integrating its sales order management system with ShipServ TradeNet. Read more here

ShipServ and TeroMarine sign partnership

ShipServ and leading marine information system developer TeroMarine partner following early success at DOF Management AS and REM Offshore AS. Read more here.

ShipTek, Singapore, 6-7 May 09

Sharon Gill, Sales Director, ShipServ will be presenting  “How e-commerce is improving the profitability of the shipping industry” at 09:20 on 6 May. For more information contact John Watton.

Nor-Shipping, Oslo, 9-12 June 09

Visit us at this premier maritime event which in 2007 attracted over 13,000 visitors. For more information email John Watton.

And finally…..Beware Maritime Phoneys & Fakes!
See our important but somehow rather silly public service announcement for maritime purchasing professionals. Watch the video here.

Keep Up-to-date with ShipServ
You can keep up to date with all the latest ShipServ news and announcements, as well as finding out who’s just joined the ShipServ community, by signing up to one of our RSS feeds. Subscribe to our regular Blog – for all the latest ShipServ insight into what’s happening in maritime commerce. Feel free to comment with your own views.

Join ShipServ on LinkedIn
Remember you can also join the ShipServ Maritime Trading Network Group on LinkedIn which was launched in December. Already over 300 of you are active participants sharing ideas, asking questions and posting links to relevant maritime-related material. It costs nothing and is open to all maritime buyers and suppliers, as well as software companies and Industry Associations.