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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager
    Utkilen

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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2 October 2008

SmartSupplier (Data Sheet)

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SmartSupplier is the ShipServ TradeNet application that lets you manage all of your Request for Quotes (RFQs), quotes, purchase orders, confirmations and acknowledgements. SmartSupplier is the next step up from StartSupplier and adds additional order management capabilities, allowing you to better automate the fulfilling of orders. You also get management information tools, giving you greater visibility and control of your customer’s orders.

SmartSupplier Features & Benefits
SmartSupplier provides an automated sales order management capability and management information tools that provide total visibility of all customer orders.

Simplify & standardize your sales order procedures
SmartSupplier enables a standard process for securely preparing, sending and receiving sales order documents, including receiving requests for quote and orders, and sending quotes and confirmations. This results in a significant reduction in your communication costs with buyers.

Trade electronically with ship owners / managers worldwide
Using SmartSupplier you automatically become e-enabled and able to send and receive electronic documents, improving data quality and eliminating manual re-typing, faxing and emailing, which are prone to errors.

Straightforward and easy to use
The “Outlook style” main dashboard that organizes your transactions is simple for all users to incorporate in their daily activities.

Immediate and delay-free access
You receive transactions from buyers straight away and have access to all data for quotes and orders, even when disconnected from the internet enabling a reduction in quote to order cycle times.

Subscription
To become a SmartSupplier member you need to pay an annual subscription fee plus a Purchase Order (PO) Pack which is sized according to expected trading volume.

• Membership covers one year and is automatically renewed each year at the then current tariff, unless you have previously cancelled your subscription

• PO Packs are purchased separately. When the annual subscription is renewed, any unused POs are simply carried over to the next year

• A PO Pack is like a prepaid phone card. It can be purchased in a variety of quantities ranging from 25 to 5,000. Every time you receive a PO, your PO Pack is reduced by one

• An unlimited number of RFQs may be received through the system

• Membership covers one TradeNet ID. If you wish to have separate branch offices with distinct TradeNet IDs, you must purchase multiple subscriptions

The annual license also entitles you to the following:

• Use of the SmartSupplier solution for Order Management transactions via TradeNet

• Access to expert support from ShipServ’s Customer Service Centres worldwide 24/7

• Basic Listing in the online supplier directory, ShipServ Pages

• Invitation to the annual ShipServ Conference, Connect

Download the PDF