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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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12 February 2007

Norway and North America power ShipServ to new highs

2006 was another record-breaking year for maritime e-commerce with transactions on ShipServ TradeNet growing 58% to 1.2 million.

One of the main growth drivers was the number of Norwegian and North American shipping companies joining the e-marketplace. In all, the number of shipping companies connected to the world’s leading platform for ship supplies trading, ShipServ TradeNet, grew 46% from 50 to 73.

Companies joining the e-marketplace included BW Gas, Barber Shipmanagement, Helix Energy Solutions Group, and Teekay Shipping.

ShipServ TradeNet now has members representing almost all ship types, including container vessels, tankers, reefer vessels, car carriers, ro-ro’s, bulk carriers, cruise ships, dredging vessels, offshore supply vessels, tugs, and fishing trawlers.

This diversity of ship types means that all leading suppliers including sector specific suppliers are represented on TradeNet, guaranteeing that as further shipping companies join they are likely to find all their major suppliers already enabled to trade electronically.

This network effect creates a virtuous circle in which the more suppliers that join TradeNet in turn makes it more attractive to ship owners which again means more suppliers join. Many suppliers are seeing volumes rise which is resulting in real benefits such as a 75% decrease in order processing time for a ten item order.

The transaction growth on TradeNet continues in the beginning of 2007 with a 40% increase from December to January. ShipServ’s CEO, Paul Ostergaard, looking forward, predicts: “In 2007, ShipServ’s 5,000+ suppliers are likely to sell as much as USD750 million dollars worth of goods. This will be equivalent to 2.5 million transactions flowing through the platform in just one year.”

This growth has been driven by new ShipServ presence in Miami, Dubai and Singapore as well as increased involvement in Greece and Norway. “The drive and optimism you experience in Dubai, an ever expanding shipping centre, are addictive. These goes well with the effectiveness and dynamism of maritime e-commerce”, explains Sharon Gill, ShipServ’s Middle East Sales Director.

ShipServ’s first ship management customer in Dubai, Emirates Trading Agency joined ShipServ TradeNet last year and is already now experiencing these efficiences. “ETA is a fast-growing company and the principal benefit that we are seeing upon implementing ShipServ is an order cycle time reduction of 30%. Additionally, the information gained from KPI analysis and benchmarking will be very valuable for our purchasing strategy going forward,” comments Mr. Ramamurty, General Manager, ETA.

To support the growth and serve customers globally 24/7, ShipServ’s organisation has grown to 52 employees. Nearly 25% of these people are now based in Manila, where most of ShipServ’s IT operations have been moved. In addition it has also opened a Sales call centre there to support its new online supplier sourcing tool, ShipServ Pages.

“As we expand our organisation, we are moving closer to customers and are able to offer a higher level of onsite support and training should this be required in addition to phone or email, which means that shipping companies and suppliers will start trading even faster,” says Mikael Weis, Vice President Customer Relations, ShipServ.