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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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23 January 2006

Acceptance of ShipServ’s trading platform for marine supplies leads to record growth in transaction volumes in 2005

During 2005 ShipServ’s clients increased their transactions by 266%, making it a threshold year for the company.

While it took about 5 years for the 1st million transactions to take place (by mid-2005), the six months to year-end 2005, saw the completion of the next 500,000 transactions – a massive increase on the previous 5 years and further evidence of ever increasing customer acceptance.

A million transactions represent an enormous saving in resources, both physical (paper) and in manpower, not to mention associated costs. It is equivalent to a pile of paper the height of the Eiffel Tower. Laid end-to-end the paper would stretch from the Eiffel Tower to St Peter’s in Rome (1100 km).

The rapidly growing acceptance of conducting business over the independent web-based trading platform – TradeNet – has come about because customers have been able to prove to themselves the savings in time and manpower that
e-commerce can provide.

ShipServ’s trading platform is easily adaptable to the majority of existing ship management software, a factor that has made it easy to persuade potential customers to use ShipServ’s e-commerce solutions.

Over the past 12 months, a significant number of customers have joined ShipServ, with the number of fleets connected to TradeNet increasing from 31 to over 50, representing an active fleet of some 1,500 ships. This represents more than 5% of the world’s ocean-going fleet of over 5,000 grt.

Third party ship managers, including Anglo Eastern Shipmanagement, Meridian Marine Management, Norbulk Shipping, Teekay Marine Services, and TESMA have all convinced themselves of the value of ShipServ’s TradeNet and are using the trading platform actively and aggressively. In addition, ship owners such as Hoegh Fleet Services, J. Lauritzen and Vroon as well as in-house management companies, CEC Shipmanagement, MSC Ship Management and NYK Shipmanagement are trading on ShipServ’s TradeNet platform.

ShipServ’s CEO, Paul Østergaard, looking forward, predicts:
“We believe that in 2006, ShipServ’s 5,000+ suppliers will sell as much as US$0.75 billion dollars worth of goods. This means that some 7,000 transactions will be made every working day by our 12,000 users spread over 90 countries.”

As additional added value, ShipServ is now offering its members Key Performance Indicators (KPI) tracking, whereby buyers can now benchmark themselves against various average performance levels and similarly, suppliers can track their own performance on such measures as speed of response, number of requests for quotes (RFQs) per order etc.

As a result of KPI, buyers have reported that they are pleased with the increasing positive responses from suppliers within the system – e.g. in the last quarter of 2005, up to 56% of suppliers replied within one day to RFQs received.

All in all, ShipServ continues to be enthusiastic about the overall e-commerce market and in its own technology being superior and of more value to both buyers and suppliers – a point amply proven by the statistics shown above.

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