Interested in our services?

Request call back

Send us an email

  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

9 August 2005

Newsletter August 2005

Dear Friend of ShipServ:

Today’s companies are always looking for ways of improving their business processes in order to stay one step ahead of the competition.

To measure performance and compare it to industry standards, key performance indicators (KPI) are very helpful. But the simple fact is that most in-house systems lack the ability to track this data, and cannot put the results in context (i.e. compare to others in the industry).

ShipServ’s electronic Ship Supply Management (eSSM) solution for ship owners / managers includes a Business Intelligence Module that analyses relevant trading data across the fleet, and provides this information in a number of predefined reports covering the whole fleet. This is a very useful strategy planning tool for shipping executives, who, like us believe that ‘what can be measured can be managed’.

Yours sincerely,

Paul Ostergaard
Founder and CEO

Visit ShipServ at IMPA 2005 Exhibition and Conference

ShipServ looks forward to seeing you at our stand (No. 22, Hall 2) at IMPA 2005, Wednesday and Thursday 14-15 September in Kensington Town Hall, London.

We will be happy to demonstrate our electronic Ship Supply Management (eSSM) solutions for suppliers as well as ship owners / managers for you and discuss your specific needs and points of interest.

To all ship owners / managers, we are also pleased to announce that out of 60 exhibiting suppliers, 21 are TradeNet Members. Come meet them as well!

Do not miss the ShipServ presentation on the latest eSSM developments on Wednesday, 11.00-12.00.

Also on Wednesday, 15.30-17.00, Apotheek Lagaay and ShipServ are pleased to invite you to a Champagne Reception on stand 22 and 23 in Hall 2.

Click here for more information on ShipServ

New electronic versions of IMPA Marine Stores Guide

ShipServ / IMPA Marine Stores Guide Solutions streamlines the communication between ship, shore and supplier, as the use of electronic catalogue data and the universal IMPA product code system allows for accurate specification of marine stores in the procurement process.

With the increasing adoption of electronic Ship Supply Management (eSSM), the Marine Stores Guide has become especially useful for the specification of stores items in electronic trading. If the purchaser includes the IMPA code (already held in his purchasing system) for the required items in his electronic RFQ or Purchase Order, then many suppliers can transfer this IMPA code directly into his sales order system, matching it to the appropriate stock item.

The use of the IMPA Marine Stores Guide in e-commerce has highlighted a limitation of the original paper-based catalogue which is only updated once every 4-5 years. In the intervening period, certain items may become obsolete and others may need to be added to the guide. IMPA has recognised this limitation and will, from now on, release updates to the catalogue on a six-month cycle. These updates will only be available in electronic form or, if you need to check individual new codes, you may use the ShipServ powered Code Search facility on the web site

ShipServ is the exclusive source for downloadable versions of the IMPA Marine Stores Guide. The solutions are available as part of ShipServ’s eSSM solutions or as separate products.

Click here for more information on the ShipServ / IMPA Marine Stores Guide Solutions

Made to measure

Key Performance Indicators (KPI) are quantifiable measurements, agreed to beforehand, that reflect the critical success factors of an organization. Such data can help businesses analyze their operational processes and define their strategies.

According to the PricewaterhouseCoopers Global Data Management Survey of 2001, “Companies that manage their data as a strategic resource and invest in its quality are already pulling ahead in terms of reputation and profitability”.

Most of the data required to analyse supplier relationships and measure processes already exist within the companies. With the right tools it can be used for rapid bottom line impact.

ShipServ offers a Business Intelligence Module that is based on TradeNet data and provides reports on various KPIs. In addition, a KPI Dashboard is distributed every three months benchmarking ship owners / managers’ performance against other TradeNet Members.

Click here for the full story

TradeNet Conference 2005 Summary

If you missed the TradeNet Conference 2005, here is your chance to see a summary of the two exciting days where 100 attendees joined together for presentations and workshops on how to become SUPEREFFICIENT companies and discussed the future of ship supply management.

Please note the file size is 2MB and may take a few minutes to download.

Click here for the TradeNet Conference 2005 Summary

Thank you for your continued support.

ShipServ’s electronic Ship Supply Management (eSSM) solutions deliver significant efficiency gains to the global maritime industry by providing an electronic trade link between buyers and suppliers of spares and provision as well as their logistics partners. ShipServ TradeNet is the world’s largest independent platform for ship supplies trading and neutral to supplier and buyer interests.
Through ShipServ’s eSSM, buyers and suppliers alike experience considerable savings in time and money, e.g. an almost 30 percent reduction in the Order Cycle Time.
The advantages of TradeNet have already been discovered by 38 ship managers and owners with more than 1,100 vessels doing 850,000 transactions per year with over 4,000 suppliers.
For more information go to or contact ShipServ

List of TradeNet Members is available here