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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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9 July 2005

Newsletter July 2005

Dear Friend of ShipServ :

ShipServ has reached another impressive milestone – transaction No. 1,000,000 on TradeNet, a purchase order between IUM Shipmanagement AS and Fuji Trading Co. Ltd. Congratulations!

Looking back on ShipServ’s first live trading birthday four years ago, we announced a “record” level of 2,970 transactions for the month of June 2001. Today, we are doing the same number of transactions every day, and expect to reach our transaction No. 2,000,000 in Q1 2006.

The use of electronic ship supply management solutions and TradeNet has changed the working day for all users. The electronic data flow throughout the supply chain eliminates tedious and time consuming manual tasks such as faxing and re-typing.

It is almost hard to imagine what a working day was like before the introduction of e-commerce, but take a moment to refresh your memory below.

Yours sincerely,

Paul Ostergaard
Founder and CEO

TradeNet transaction No. 1,000,000

The use of ShipServ’s electronic Ship Supply Management solution and TradeNet has changed the work processes in companies within the ship supply chain. Also, benefits such as savings in time and money have been recognized by suppliers as well as by ship owners / managers.

IUM Shipmanagement AS and Fuji Trading Co. Ltd. that made TradeNet transaction No. 1,000,000 have both experienced benefits from using e-commerce.

IUM’s Jan Nilsen stated, “I would like to thank ShipServ for this award, and also for their innovative solutions that have helped us make significant savings over the last four years. ShipServ has made a genuine and very positive difference in the way that we are able to do business, and I look forward to continuing to work with them.”

Mike Morino of Fuji Trading and also a board member of the International Marine Purchasing Association (IMPA), commented, “ShipServ has helped not only Fuji but all the world’s major suppliers to transform their operations. We are delighted to have played our part and to receive this beautiful award.”

Read the full story here

What is your working day like?

Everyday 11,000 users working for ship owners / managers and suppliers in 90 countries trade electronically via ShipServ TradeNet.

ShipServ believes that by the end of this decade, most shipping companies will be transacting electronically with virtually all of their trading partners.

A few years from now, 40-year old employees will be bragging about how they were around in the days when there were fax machines in most offices:

“People would actually have to manually pick up faxes from the fax machine every morning and spend hours transcribing the information into their computers. Some offices even allowed smoking in those days, can you imagine…”

ShipServ would like to know what your working day is like, please send your answer to

Click here to refresh your memory on a working day before and after e-commerce

Taking your product information to your customers

ShipServ has steadfastly maintained a commitment to improving data quality from ship to shore to supplier and the Catalogue Management Module helps achieve this goal.

At the TradeNet Conference, ShipServ unveiled the revolutionary new Dynamic Content Manager as part of the Catalogue Management Module included in the eSSM solutions for ship owners / managers and suppliers.

This groundbreaking product allows suppliers to cross-reference their parts catalogue to buyer part numbers in a self-learning tool. The supplier’s system can ‘learn’ the part numbering system of each shipping company, map to OEM or third party reference numbers, set up contracts, pricing rules, etc.

There is no need for a major data entry/mapping project. Cycle times start dropping as RFQ’s and Purchase Orders are matched with increasing speed and automation over time.

Read more about ShipServ’s Catalogue Management Module here

How is your company doing?

DNV Maritime Solutions have joined forces with ShipServ to launch the 2005 Ship Supply Management Benchmarking Study.

The Study is endorsed by IMPA.

Successful ship supply management is about providing the fleet with correct spare parts, consumables and services with the right quality, in the right place at the right time in a cost efficient way.

This study’s aim is to offer shipping companies insight into how well they are performing compared to industry colleagues, what is industry leading practice, what characterizes top performers and how they manage to be good. In addition, the study offers input and recommendations on how study participants can improve their ship supply management performance.

The study addresses:
# Purchasing
# Delivery
# Product Information Management
# Sourcing
# Contract Management
# Logistic Management
# Reporting & Process Control

For more information, please contact:
Helge Hermundsgard, Director and Head of Management Solutions, DNV :
+47 4155 1035 /
Lene Simonnes, Vice President Business Development, ShipServ :
+45 4031 8849 /

Read more about the benchmarking study here

TradeNet Conference 2005 Summary

If you missed the TradeNet Conference 2005, here is your chance to see a summary of the two exciting days where 100 attendees joined together for presentations and workshops on how to become SUPEREFFICIENT companies and discussed the future of ship supply management.

Please note the file size is 2MB and may take a while to download.

Click here for the TradeNet Conference 2005 Summary

Staff News

Freddy Ingemann who was a part of the ShipServ team from the very beginning in 2000 is now back. Freddy left ShipServ in 2002 to do a turn-around as CEO of maritime crane manufacturer Acta, a project which has been successfully completed.

He has 20+ years in shipping (Maersk, Danyard and MAN B&W) as senior sales / purchasing executive and is also a trained Marine Engineer.

Freddy’s new position at ShipServ will be as VP of Supplier Sales and Projects.

Thank you for your continued support.

ShipServ’s electronic Ship Supply Management (eSSM) solutions deliver significant efficiency gains to the global maritime industry by providing an electronic trade link between buyers and suppliers of spares and provision as well as their logistics partners. ShipServ TradeNet is the world’s largest independent platform for ship supplies trading and neutral to supplier and buyer interests.
Through ShipServ’s eSSM, buyers and suppliers alike experience considerable savings in time and money, e.g. an almost 30 percent reduction in the Order Cycle Time.
The advantages of TradeNet have already been discovered by 38 ship managers and owners with more than 1,100 vessels doing 850,000 transactions per year with over 3,000 suppliers.
For more information go to

List of TradeNet Members is available here