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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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9 June 2005

Newsletter June 2005

Dear Friend of ShipServ :

Imagine two days of inspiring presentations mixed with dynamic and interactive workshops focusing on the subject of SUPEREFFICIENCY – breaking down the walls between companies and streamlining work processes.

That was the TradeNet Conference 2005 which gathered 100 shipping executives from 17 countries on 16-17 June in Copenhagen!

Technological development can help us on the way to SUPEREFFICIENCY. But an optimized ship supply chain cannot be created without personal dialogue. As stated by key note speaker, Ulrik Brandt, Senior Vice President and Chief Procurement Officer, A.P. Moller – Maersk Group: ‘Procurement is a people business’.

The TradeNet Conference proved to be an ideal environment – an oasis – where trading partners, colleagues, and competitors could collaborate freely without the constraints of day-to-day business dealings.

Yours sincerely,

Paul Ostergaard
Founder and CEO

Sign up now for the DNV and ShipServ benchmarking study

DNV Maritime Solutions have joined forces with ShipServ to launch the 2005 Ship Supply Management Benchmarking Study.

Ship Supply Management is about providing the fleet with correct spare parts, consumables and services with the right quality, in the right place at the right time in a cost efficient way. Ultimately it is also about keeping the fleet going and reducing the cost of operation.

The purpose of the study is to offer shipping companies insight into how well they are performing compared to industry colleagues, what is industry leading practice, what characterizes top performers and how they manage to be good. The study also offers input and recommendations on how study participants can improve their Ship Supply Management performance.

The study addresses:
# Purchasing
# Delivery
# Product Information Management
# Sourcing
# Contract Management
# Logistic Management
# Reporting & Process Control

For more information, please contact:
Helge Hermundsgard, Director and Head of Management Solutions, DNV :
+47 4155 1035 /
Lene Simonnes, Vice President Business Development, ShipServ :
+45 4031 8849 /

Read more about the Benchmarking Study

TradeNet Awards 2005

Congratulations to TESMA, NYK Shipmanagement Pte Ltd, and the Williams & Wells Co. for winning the TradeNet Awards 2005.

The Awards were given to the TradeNet Supplier of the Year that has used technology most effectively to benefit its customers and to the TradeNet Ship Owner / Manager of the Year that has been most progressive in using technology to improve the way it interacts with suppliers.

Nominations were submitted by TradeNet Members, and a judging panel representing the industry selected the winners from three nominees in each category. The judges were Helge Hermundsgard, Head of Management Solutions, DNV Maritime Solutions; Anders Lier, Director – Maritime & Shipping Sector, Capgemini Norge AS; Karl Jeffery, Editor, Digital Ship; Neville Smith, Associate Editor, Lloyd’s List; and Paul Ostergaard, Founder & CEO, ShipServ.

TESMA and NYK Shipmanagement Pte Ltd received an identical score from the panel and thus the award was shared between these two companies.

Read about the nominees here

TradeNet Conference 2005 : The SUPEREFFICIENT Company

On 16-17 June in Copenhagen, the ShipServ TradeNet Conference 2005 gathered 100 ship owners / managers, suppliers and software partners for exciting presentations and dynamic workshops about SUPEREFFICIENCY.

Delegates discussed how to break down the walls between companies and streamlining work processes and how to prepare for future trends and challenges.

A Ports of Call Session – a series of presentations repeated several times in smaller groups, with the participants moving from group to group – introduced new ShipServ solutions and presented the DNV and ShipServ 2005 Benchmarking Study for the delegates. In addition, Kristin Haugen, Vice President Purchasing, Hoegh Fleet Services AS shared her success story on how e-commerce has created significant benefits for HFS.

Inspired by the presentations and workshop sessions, suppliers, ship owners / managers and software partners teamed up and produced iniatives on how to create a SUPEREFFICIENT supply chain.

Read the full story here

Four New ShipMates

ShipServ has recently hired four new ShipMates:

Gerald Loeffler has joined as Enterprise Software Architect. Gerald is a highly qualified software professional with over 10 years development experience, including 4 years as Consulting Java Architect with Sun Microsystems in Austria. He has a PhD in Bioinformatics from the University of Vienna and is mid-way through a part-time MBA course at the Open University Business School.

Anders Arlberg has joined as Business Development Manager. He has more than 15 years of experience with international product management and general management in the software industry. He comes to us from Xantic, where he worked as Product Manager with global responsibility for the Amos Quality & Safety solution.

Jessica Syvones has joined as Client Relations Manager, APAC. She has previously worked for Marine Provider and STM Limited in Hong Kong. Jessica was educated in Hong Kong, and speaks fluent English, Cantonese, Hindi and Punjabi.

Ian Baker has joined as Client Relations Manager, EMEA. He has previously worked for Lloyd’s Maritime Information Services, OneSea, and MarineProvider. Ian joins us from Compello Software that delivers software for e-invoicing and is a partner of ShipServ.

ShipServ at Nor-Shipping

From 7-10 June, ShipServ attended Nor-Shipping in Oslo and this proved very succesful. It was great to meet so many existing and new customers who were ready to throw away paper from the ship supply chain.

The winner of our ‘throw-away-the-faxes-competition’ is Stig Holm, Rederiet Fabricius A/S. Congratulations! A mini-ipod is on the way to you.

Thank you for your continued support.

ShipServ’s electronic Ship Supply Management (eSSM) solutions deliver significant efficiency gains to the global maritime industry by providing an electronic trade link between buyers and suppliers of spares and provision as well as their logistics partners. ShipServ TradeNet is the world’s largest independent platform for ship supplies trading and neutral to supplier and buyer interests.
Through ShipServ’s eSSM, buyers and suppliers alike experience considerable savings in time and money, e.g. an almost 30 percent reduction in the Order Cycle Time.
The advantages of TradeNet have already been discovered by 35 ship managers and owners with more than 1,100 vessels doing 850,000 transactions per year with over 3,000 suppliers.
For more information go to

List of TradeNet Members is available here