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  • "ShipServ is a vital tool for us as a leading European ship chandler and we need to be highly visible in the ports we serve as it is used by all the leading shipping companies."

    George Saris, President
    Atlas Ship Chandlers

  • "We started to use TradeNet just to save time and stop manual typing of orders, but now we get other substantial benefits including vital benchmark data on suppliers’ response times that help us in all our negotiations."

    Knut Ove Thuland Hansen, Purchasing Manager

  • "Time is the biggest saving through ShipServ. We have detailed data that tells us that the amount of time we spend per vessel each week has dropped from 9.2 hours to 7.9 hours."

    Richard O'Malley, Purchasing Supervisor
    Crowley Maritime

  • "Encouraging our suppliers to adopt the e-commerce platform has been well worth the effort. We have reaped significant cost savings from streamlining our purchasing processes."

    Charles Ong, Purchasing Manager
    Keppel Shipyard

  • "Since joining ShipServ in 2012, we have gained 7 new clients in 18 months. It has helped our company be seen in the international shipping market as both ShipServ Pages and TradeNet are used by many different shipping companies and it also speeds up the process between buyer and supplier."

    Valeria Assandri,Machinery & Replacement Parts S.r.l

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14 March 2002

Leading shipowner Vroon installs Xantic / ShipServ link

Vroon moves up

Dutch based Vroon BV, one of Europe’s leading shipowners, is driving its ship supply management processes forward by linking its Xantic ship management software to ShipServ’s trading platform. Vroon is one of the first companies to install Xantic’s new MTML adapter to enable its Amos M&P software to communicate with ShipServ TradeNet. Delivery of the adapter to Vroon and two other ShipServ / Xantic mutual customers starts this week. The adapter is the result of Xantic and ShipServ working together over the past year.Vroon uses Amos M&P to operate 40 ships. Their Technical Manager, Eric Rikken, welcoming the new integration said:”So far we have been using ShipServ WebBuyer, which we have found to be a useful first step along the e-commerce road. Full integration with Amos M&P will enable us to move ahead rapidly and make the most of our e-commerce investment.”

The Customer Experience

Where a customer is running the latest version of Amos M&P, upgrading is straightforward; the software does not have to be reinstalled, but a few files are added or modified. ShipServ only requires a few days to carry out the work needed to connect Xantic’s Amos M&P to ShipServ TradeNet. From the user’s perspective the changes only require a matter of minutes to learn. Users now have an additional way to send the Requests for Quote or orders – across ShipServ TradeNet. The integration will reduce the need for rekeying and improve the information available for analysis. The need for retyping in the current environment discourages the user from entering all but the barest of details. In addition all transaction documents are available on line in Amos M&P without any more need for paper files.ShipServ already has more than 160 suppliers trading across TradeNet. Therefore any Xantic Amos M&P customer can rapidly benefit from e-commerce, while at same time continuing to use familiar software.

From Xantic’s & ShipServ’s point of view

Gunnar Hilsen, Xantic’s International Product Manager, commenting on the integration said:”I know that a number of our customers are looking forward to using the MTML adapter to enable them to connect to ShipServ TradeNet. “Paul Østergaard, CEO ShipServ, added:”Integrating with the world’s largest supplier of ship management software is an important step forward. We can rapidly bring Xantic customers the full benefits of e-commerce.”

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